Call recording doesn’t work or it’s impossible to listen to the recording

In rare cases, the program may not record voice calls on some phone models. This is due to their hardware and software features that deviate from Android specifications.

If your mobile device doesn’t record any sound or if the quality of the recording is very poor, you should try changing the audio source from the 'My Account' tab.

If call recording doesn't function properly on your device, please tell our technical support the exact model of your device and the version of its operating system.

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