Call recording doesn’t work or it’s impossible to listen to the recording

All calls are not recorded or the quality of the recording is very poor or nonexistent, why?

There are 6 possible reasons:

  1. There is another recorder working in your phone that blocks Mobile Tracker Free. Android allows only one recorder working, so you MUST remove ALL other recorders at first, otherwise Mobile Tracker Free will surely fail to record calls.
  2. You are using a "voice assistant" app, the app is occupying the microphone, it's continuously picking up sound from the microphone to recognize your "voice command", and this blocks Mobile Tracker Free working. Please disable the voice assistant app.
    • The "OK Google" app is the most popular voice assistant in Android phones, please disable the following option in your phone:
      • In some phones, disable the "Settings > Google > Search > Voice > OK Google detection > From any screen" option.
      • In some phones, disable the "Settings > Google > Search > Voice > OK Google detection > Say Ok Google any time" option.
      • In some phones, disable the "Settings > Google > Search > Voice > Voice Match > Say Ok Google any time" option.
      • In some phones, disable the "Settings > Google > Search > Voice > Voice Match > Unlock with Voice Match" option.
    • If you are using a Samsung phone please check the "Bixby" app also, it's Samsung's own voice assistant, you should disable it.
    • If you are using a Moto phone please check the "Moto Voice" app also, it's Motorola's own voice assistant, you should disable it.
    • If you are using a Huawei phone please check the "HiVoice" app also, it's Huawei's own voice assistant, you should disable it.
      • In some Huawei phones, disable the "HiVoice" app this way:
        • Open the "Settings > Apps > HiVoice" screen, confirm the package name is "com.huawei.vassistant".
        • Click "Force Stop".
      • In some Huawei phones, disable the "Dialler > Settings > Quick Calling" option.
      • In some Huawei phones, disable the "Contacts > Settings > Fast Calling" option.
      • In some Huawei phones, disable the "Settings > Smart Assistance > Voice Control" option.
      • In some Huawei phones, disable the "Settings > Apps > System Apps > Voice Dialer" option.
      • In some Huawei phones, maybe it's in a different location, read your user manual if needed.
    • For other phones it's possible the manufacturer has it's own voice assistant in the phone, please check it.
  3. In rare cases, the program may not record voice calls on some phone models. This is due to their hardware and software features that deviate from Android specifications (Non-exhaustive list: Google Pixel, Nexus 6P, Nexus 6, Nexus 5X, Nexus 5, Nexus 4, Moto G4, HTC M7).
  4. Only normal calls can be recorded, wifi calls can't be recorded no matter, so if your phone supports the wifi call feature please disable it.
  5. If you use bluetooth headsets, the recording may not be available.
  6. If your phone has Android version >= 9, the quality of recording will be very low or nonexistent, you can try to activate the speaker.

Solution for some cases:

You should try changing the configuration type of call and types of audio files from the 'Features Selection'.

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Comments

  • Call recording problem

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  • I am using onepluse 7T .calls are not getting recorded pls say some solution.

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  • Whatsapp outgoing msg not working

    What happen?

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  • I can't hear both side of call recording plz help me...sir

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  • Call recording not resolving my problm

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  • I have not received call records and not seen whats app msgs

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  • INSTANT MESSAGING not. Show and all contact not Recoding. Mobile oppo f1s

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  • Previously i recorded all call but 1 week ago not showing downliad option please help me .one week after i get premium version..

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  • dear ser application not recoder voice call on android 9

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  • Hello sir before 2days call recorder and SMS also what's app text msg not receive plz help me

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  • Hello sir before 2days call recorder and SMS also what's app text msg not receive plz help me

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  • Call records problem

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  • Call recording problem

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  • I not only have attempted to listen to the calls from my phone, but also my computer and have been unable to hear the recorded calls. The phone I've had for over a year, but the laptop; I purchased a week ago and still am unable to hear the calls.

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  • Some call not recoding ... Call recorder so many times disturbing

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  • 9953238670

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  • Hello call recording not working

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  • Voice recording is not working on the remote control app its also not letting see the recovered sim data text data or call data did work before amd nothing has been changed and for call recoring

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  • Please reply sir

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  • SM_G953F 2029/4/4

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  • sM_G953F 2020/4/4

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  • 9953238670

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  • 9953238670

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  • Damn, I didn't know that !
    I was using 2 apps for call recording for about 4 months.
    and now i tried to listen to the recorded calls but found out that they all are corrupted or something!
    they just give peeping sounds.

    the audio files itself are intact and take about 250 megabytes space from storage,
    but when i try to play any of them, they just give peeping sounds the whole period of the recording !!

    Isn't there any solution to fix them?

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  • Mere pas iska solution h

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  • All those step setting I can't find out.. I'm. Using Huawei... The setting so different.. N I try already changes setting from app tracker native or native mp3 or others still count working so much.. So pls help..

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  • I haven't getting call list from which phone I have been hacked please solve it

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  • Monitoring porpuse

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  • Set up for recording

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